Template · v1.0 · May 2026

Data Processing Addendum.

PARIE's standard DPA. Aligned with GDPR (EU + UK), CCPA / CPRA (California), and the Schrems-II requirements for transfers out of the EEA. Includes the EU Standard Contractual Clauses (SCCs) Module 2 (controller → processor) by reference.

This is a template, not a signed contract. Customer-specific fields are blank. To execute, contact hello@parie.io with subject DPA_REQUEST — PARIE returns a pre-signed copy. The DPA is incorporated by reference into the Master Subscription Agreement (parie.io/msa) and the published Terms of Service (parie.io/terms).

For EU/UK customers: The EU Standard Contractual Clauses (Commission Implementing Decision 2021/914) Module 2 — controller to processor — and the UK International Data Transfer Addendum (IDTA) are incorporated by reference into this DPA. Annexes I, II, and III of the SCCs are populated by the Exhibits in this document. PARIE acts as data importer; Customer acts as data exporter.

Contents

  1. 1. Parties & effective date
  2. 2. Definitions
  3. 3. Scope & relationship of the parties
  4. 4. Processing of personal data
  5. 5. Security of processing
  6. 6. Sub-processors
  7. 7. Data subject rights
  8. 8. Personal data breach notification
  9. 9. International transfers (SCCs)
  10. 10. Audits & compliance reviews
  11. 11. CCPA / CPRA — California specifics
  12. 12. Term, deletion & return
  13. 13. General provisions
  14. Signatures
  15. Exhibit A — Description of processing
  16. Exhibit B — Technical & organizational measures
  17. Exhibit C — Sub-processors

1. Parties & effective date.

This Data Processing Addendum ("DPA") is entered into between:

This DPA takes effect on the Effective Date of the Master Subscription Agreement or, if none is in place, on the latest signature date below. It is incorporated by reference into the MSA and any Order Form.

2. Definitions.

Capitalized terms not defined here have the meaning given in the GDPR or, where the term is not defined in the GDPR, in the CCPA. Key terms:

GDPRRegulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. References to "GDPR" include the UK GDPR as retained in the UK Data Protection Act 2018.
CCPAThe California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (CPRA), and its implementing regulations.
Personal DataAny "personal data" (GDPR) or "personal information" (CCPA) included in Customer Data that is processed by PARIE on behalf of Customer under the MSA.
Data SubjectThe identified or identifiable natural person to whom Personal Data relates.
Personal Data BreachA breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data, as defined in GDPR Art. 4(12).
Sub-processorAny third party engaged by PARIE to process Personal Data on behalf of Customer.
SCCsThe Standard Contractual Clauses approved by Commission Implementing Decision (EU) 2021/914 of 4 June 2021, Module 2 (controller-to-processor), as supplemented by the UK Information Commissioner's International Data Transfer Addendum where applicable.

3. Scope & relationship of the parties.

Customer is the Controller of Personal Data and PARIE is the Processor. PARIE processes Personal Data only on documented instructions from Customer. The MSA, Order Form, this DPA, and any in-product configuration set by Customer's authorized administrators together constitute Customer's documented instructions to PARIE.

If PARIE believes an instruction violates the GDPR or other applicable data protection law, PARIE will inform Customer in writing without undue delay. PARIE has no obligation to assess whether instructions violate non-EU laws other than where it is the data importer in an SCC transfer.

4. Processing of personal data.

The subject matter, duration, nature and purpose of processing, the categories of Personal Data, and the categories of Data Subjects are set out in Exhibit A.

PARIE shall:

  1. Process Personal Data only for the purposes set out in Exhibit A and only on documented instructions from Customer;
  2. Ensure that personnel authorized to process Personal Data are bound by appropriate confidentiality obligations;
  3. Implement and maintain the technical and organizational measures set out in Exhibit B, designed to ensure a level of security appropriate to the risk;
  4. Engage Sub-processors only in accordance with §6;
  5. Assist Customer, taking into account the nature of the processing and the information available to PARIE, in fulfilling Customer's obligations under GDPR Articles 32–36 (security, breach notification, DPIAs, prior consultation);
  6. At Customer's choice, return or delete Personal Data at the end of the provision of services, in accordance with §12;
  7. Make available to Customer all information necessary to demonstrate compliance with this DPA and contribute to audits per §10.

PARIE shall not (a) sell, share (as defined under CCPA), or disclose Personal Data outside the direct business relationship between PARIE and Customer; (b) retain, use, or disclose Personal Data outside the purposes specified in Exhibit A or for any "commercial purpose" other than performing the Service; or (c) combine Personal Data received from Customer with personal information received from another source, except as expressly authorized by Customer.

5. Security of processing.

PARIE has implemented and maintains appropriate technical and organizational measures designed to protect Personal Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. The current measures are described in Exhibit B and the Trust Dossier at parie.io/dossier, which PARIE may update from time to time provided that the updated measures provide a level of protection at least equivalent to the level described in Exhibit B as of the Effective Date.

6. Sub-processors.

Customer provides general written authorization for PARIE to engage Sub-processors, subject to the requirements of this section.

The current list of Sub-processors is in Exhibit C and at parie.io/subprocessors. PARIE will inform Customer at least 30 days in advance of any intended changes concerning the addition or replacement of Sub-processors. Customer may object on reasonable grounds; if PARIE cannot reasonably accommodate the objection, Customer may terminate the affected Order Form for convenience without penalty (refund prorated for the unused portion of the Subscription Term).

PARIE shall:

7. Data subject rights.

Taking into account the nature of the processing, PARIE shall assist Customer by appropriate technical and organizational measures, insofar as possible, in fulfilling Customer's obligation to respond to requests for exercising Data Subject rights under GDPR Chapter III and CCPA §§1798.100–1798.130 (rights to access, rectification, erasure, restriction of processing, data portability, and to object).

If a request from a Data Subject is made directly to PARIE, PARIE will, without undue delay and within 5 business days, refer the Data Subject to Customer or forward the request to Customer for handling. PARIE will not respond to such requests directly except (a) on Customer's documented instructions, or (b) where Required by Law.

The administrative tools in PARIE's admin portals enable Customer to access, correct, export, and delete Personal Data without PARIE's involvement, in most cases. Where Customer requires PARIE's assistance, PARIE will provide it within 30 days of a written request, free of charge for reasonable requests in connection with valid Data Subject rights.

8. Personal data breach notification.

PARIE shall notify Customer of a confirmed Personal Data Breach without undue delay and in any case within 72 hours after becoming aware of it. The notification will include, to the extent known at the time:

Customer is responsible for any notifications required to supervisory authorities (under GDPR Art. 33) and to Data Subjects (under GDPR Art. 34). PARIE will reasonably cooperate with such notifications, including by providing the information described above and by making personnel available to answer questions.

PARIE will not characterize the existence of a breach in marketing materials or public statements without Customer's prior written consent, except as Required by Law.

9. International transfers (SCCs).

To the extent that PARIE's processing of Personal Data on behalf of Customer involves the transfer of Personal Data from the European Economic Area (EEA), Switzerland, or the United Kingdom to a country not subject to an EU adequacy decision (a "Restricted Transfer"), the parties incorporate the SCCs (Module 2: controller-to-processor) into this DPA by reference. Customer acts as data exporter and PARIE acts as data importer.

The SCCs apply on the following basis:

UK transfers. Where Restricted Transfers originate from the United Kingdom, the UK International Data Transfer Addendum to the SCCs (issued by the UK Information Commissioner under section 119A of the Data Protection Act 2018) is incorporated and modifies the SCCs as required to reflect UK law.

Schrems-II supplementary measures. PARIE represents that, to the best of its knowledge, the laws and practices of the United States that apply to PARIE's processing of Personal Data — in particular FISA §702 and Executive Order 12333 — do not prevent PARIE from fulfilling its obligations under the SCCs in respect of the categories of Personal Data described in Exhibit A, taking into account the supplementary measures described in Exhibit B (encryption in transit and at rest, multi-tenant rule-layer isolation, no retention of prompts at the sub-processor level per Anthropic's API terms, and Customer's right to use Customer-managed encryption keys for Enterprise tier).

10. Audits & compliance reviews.

PARIE will make available to Customer all information reasonably necessary to demonstrate compliance with this DPA and the GDPR (including completed industry questionnaires such as the CAIQ).

Customer may exercise audit rights under GDPR Art. 28(3)(h) not more than once per year, and only on at least 30 days' written notice. Customer's first request to satisfy audit rights shall be addressed by PARIE providing one or more of the following:

If, after reviewing the above, Customer reasonably believes additional information is necessary to demonstrate compliance, an on-site or remote audit may be conducted at Customer's expense, during normal business hours, with reasonable steps to avoid disruption of PARIE's operations and to protect the confidentiality of other customers' data. Customer may use a qualified third-party auditor that is not a competitor of PARIE.

11. CCPA / CPRA — California specifics.

The parties acknowledge that, with respect to Personal Information of California residents:

Customer has the right, on reasonable notice, to take reasonable and appropriate steps to stop and remediate any unauthorized use of Personal Information by PARIE.

12. Term, deletion & return.

This DPA continues for as long as PARIE processes Personal Data on behalf of Customer under the MSA.

Deletion or return. On termination of the MSA, and at Customer's choice expressed in writing within 30 days of termination, PARIE will either return Personal Data to Customer in a commercially reasonable format or delete Personal Data and certify the deletion in writing, except to the extent that Union or Member State law (or U.S. law for Customers in the U.S.) requires retention of the Personal Data, in which case PARIE will continue to apply the protections of this DPA to that retained data and limit further processing to the purposes that require retention.

The 30-day Customer-data export window in MSA §16 satisfies this section's return obligation. After the 30-day window, PARIE may delete Customer Data, including the Personal Data within it, except as described above.

13. General provisions.

Signatures.

Customer (Controller / Data Exporter)

Entity name
Authorized signatory
Title
Date
Signature

PARIE (Processor / Data Importer)

Entity name
PARIE
Authorized signatory
Title
Date
Signature

Exhibit A — Description of processing.

Subject matter of processingProvision of the PARIE software-as-a-service platform to Customer's Authorized Users.
Duration of processingThe Subscription Term as set forth in the applicable Order Form, plus any retention period required by §12.
Nature of processingHosting, storage, retrieval, transmission, and AI-augmented retrieval of Customer Data, including knowledge-base documents, end-user prompts, and audit logs.
Purpose of processingDelivery of the Service: in-app guidance, training, and AI-grounded answers to end users; multi-tenant administration; usage metering; security and audit.
Categories of Data SubjectsCustomer's employees, contractors, and other Authorized Users of the Service; individuals identified or referenced in knowledge-base documents that Customer chooses to upload.
Categories of Personal DataAccount data: name, email, role, tenant identifier. Authentication data: tokens, hashed passwords. Usage data: prompts entered by Authorized Users (which may incidentally contain Personal Data), call counts, latency. Page-context data: visible UI labels of the active tab when the Chrome extension is invoked. Customer's chosen knowledge-base documents may also contain Personal Data depending on what Customer uploads.
Special categories of dataNone unless Customer chooses to upload special-category data into the knowledge base. For Customers routing health data, the Business Associate Agreement at parie.io/baa additionally applies.
Frequency of transferContinuous, on a per-request basis throughout the Subscription Term.
Retention periodAccount & KB data: lifetime of account + 30 days. Audit logs: indefinite (immutable). Usage logs: 13 months rolling. AI prompts at Anthropic: 0 days (no retention per Anthropic API terms).

Exhibit B — Technical & organizational measures.

The full technical and organizational measures, including the Schrems-II supplementary measures referenced in §9, are described in PARIE's Trust Dossier at parie.io/dossier. Summary as of the Effective Date:

Exhibit C — Sub-processors.

The current list of Sub-processors with location and purpose. Public source of truth: parie.io/subprocessors.

Sub-processorLocationPurpose
Google LLC (Google Cloud / Firebase)United States (default); EEA / UK / APAC available on requestHosting, database, authentication, file storage, Cloud Functions
Anthropic PBCUnited StatesLLM inference (Claude API); no retention per API terms
Stripe, Inc.United StatesSubscription billing — billing metadata only; no card data on PARIE
Wildbit LLC (Postmark)United StatesTransactional email — system notifications and password resets
Namecheap, Inc.United StatesDomain registrar and DNS
GitHub, Inc. (Microsoft)United StatesSource code repository — PARIE source only, no Customer Data